Ascend Health and Life values the users of our website.
Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information (“Personal Information”) that we collect when you use the website. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using our website you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at [email protected]
What types of information does Ascend Health and Life collect?
Personal Information
We collect Personal Information that you provide to us, such as your name, telephone number, and email address.
Non-Personal Information
We also collect non-personal information from you, such as your browser type, your ISP, operating system, and your Internet protocol (IP) Address (“Non-Personal Information”). Non-Personal Information cannot be easily used to personally identify you.
How and when does Ascend Health and Life collect this information?
Providing Information to Us
We collect Personal Information from you when you provide it to us. For example, if you use our online contact form, we may collect your name, telephone number and email address. If you sign up to receive our newsletter, we will collect your email address and your phone number for SMS messaging.
Communications With Us
If you communicate with us regarding the website or Ascend Health and Life’s services, we will collect any information that you provide to us in any such communication.
Analytic and Reporting Technologies
Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the website is accessed.
How does Ascend Health and Life use my information?
Personal Information
We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving Ascend Health and Life’s services and website, as well as fulfilling requests for information. If you sign up to receive our weekly emails, we will use the email address you provide to send you the emails and the phone number you provide to send you SMS messages.
Non-Personal Information
We use Non-Personal Information to track the use of the Ascend Health and Life website and for other internal purposes, such as providing, maintaining, evaluating, and improving our services and website.
Will Ascend Health and Life disclose my information to third parties?
In short, no. However, we may contract with various third parties who help us provide, maintain and improve our website. For example, we may subcontract out the production, fulfillment, analytics, reporting or other operations of our website. We also may contract with several online partners to help manage, monitor and optimize our website and to help us measure the effectiveness of our communications and how visitors use our website. While we will use reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question, we cannot guarantee that such third parties will not disclose your Personal Information.
We may disclose Non-Personal Information, in aggregate form, to potential strategic partners, investors, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.
Does Ascend Health and Life protect my personal information?
Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Can I opt-out from receiving communications from Ascend Health and Life?
If you no longer wish to receive our weekly emails, SMS messages, and promotional communications, you may opt-out of receiving them by following the instructions included in each email or SMS communication or by emailing us at [email protected].